Privacy Policy

Last updated: July 3, 2006

As a service company, RentSpot values the trust you place in us. We place the highest standards and security on the information you provide and the transactions you perform with our service. This notice describes our privacy policy. By visiting you are accepting the practices described in this privacy notice.

Note: Our privacy is subject to change at any time, please review this policy periodically to ensure you are aware of any changes.

What information does collect from our customers?

Information you provide us

We collect personally identifiable information (email address) from you when you set up a free account with While you can browse our site without being a registered member, certain activities (using your favorites list, viewing property contact information, and registering a property) do require registration.


Our site requires you to give us contact information (email address) when you are creating a favorites list or using advanced search features. We use this information to create a unique user account, and to send you relevant apartment listings, favorites, and offers for moving-related services.

Owners & Property Managers:

Our site's registration form requires you to give us contact information (name, address, phone number, and email address) and billing information. We use this information to establish and/or verify your identity, notify you about communication from RentSpot renters, and enable RentSpot renters to view your property listing. We use your billing and financial information to invoice you for products and services that you purchase through the site

What do we use the personal information for?

We use personal information to provide the services you request. We use your personal information to support the functionality on the site like email communication, favorites list, listing detail and contact information. In addition, we use personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect invoices; measure consumer interest in our services, inform you about online and offline offers and services; and enforce our terms of use.

In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website.

What about cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser, to enable our systems to recognize your browser and to provide features such favorites list, personalized dashboard, and remembering who you are

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of RentSpot's coolest features, and we recommend you leave them turned on.

Does RentSpot Share the personal information it receives?

Information about our customers is an important part of our business, and we're not in the business of selling it to others. We share customer information only as described below and that's it.

Working with agents - We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for any other purposes.

Promotional Offers - Sometimes, we may send offers to selected groups of customers on behalf of other businesses. When we do this, we use your email address, we don't give that business your name and address. If you don't want to receive such offers, please adjust your opt-in settings on your email preferences.

In accordance with the law and protection against fraud - We release account and other personal information when we believe the release is appropriate to comply with law; enforce or apply our terms of use and other agreements; or protect the rights, property, or safety of, our users, or others. This includes exchanging information with other companies and organizations for fraud protection, protection against identify theft and credit-risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

Business Deals - As we continue to develop our business, we might sell or buy companies, subsidiaries, or business units. In such transactions, customer information is generally one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that RentSpot is sold all of its assets are acquired, customer information of course will be one of the transferred assets.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. RentSpot is not responsible for the privacy practices or the content of those linked websites.

How secure is the information I provide?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter.

We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It's important for you to protect against unauthorized access to your password and your computer. Be sure to sign off when you've finished using a shared computer.

Can I opt out of your email communications?

RentSpot provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

To remove your contact information from all lists and newsletters, simply edit your email preferences.

Who do I contact at RentSpot regarding your privacy policy?

Feel free to contact us regarding our privacy policy.

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